Privacy Policy

At EffiHR (including its subsidiaries and affiliated companies, henceforth referred to as ‘EffiHR’, ‘we’, or the ‘Company’), we recognize the importance of the confidential information you entrust to us. We believe you have a right to understand our practices regarding the collection and use of this information when you use our services or interact with us in any way. EffiHR is a cloud-based web platform that enables organizations to manage human resources and process payroll and includes EffiHR Mobile Apps as part of the offering. Additionally, EffiHR operates the website effihr.com. Users may be either entities (e.g., employers) that have executed agreements with EffiHR or with EffiHR resellers/distributors providing EffiHR services (“Customers”), or a Customer’s users (e.g., employees) of the Services or Website (“end users”). Collectively, we refer to both Customers and end users as “users” or “you”.

This Privacy Policy describes the policies and procedures of Effihr on the collection, use, access, correction, and disclosure of your personal information on effihr.com (the “Site”) and our Mobile Apps. This privacy policy does not relate to any personal information that Effihr collects on behalf of, or under the direction, of its clients. When you log on to the Site you will have access to the privacy policy of the employer/prospective employer that is a client of Effihr, which shall explain how they process your personal information and your rights in relation to such information. We may be asked by our clients to amend, update, or delete your personal information on behalf of our clients in which case we will do so in accordance with the terms of our contract with our clients.

Some information is collected using cookies, web beacons and tracking technologies.

This policy applies to the information we collect:

On this Website.
In e-mail, text and other electronic messages between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, state the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

It does not apply to information collected by:

us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries);
EffiHR software products
EffiHR User Center; or
any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information we collect about you and how we collect it:

We collect several types of information from and about users of our website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, IP address, or telephone number.
about your internet connection, the equipment you use to access our website and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies,
From third parties, for example, social media and other advertisement websites.

Information You Provide to Us The information we collect on or through our website may include:

Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our services, or requesting further services.
Contact and demographic information (e.g., names, phone number, company name, job title, email address, address, city, or other profile information).
Records and copies of your correspondence (including e-mail addresses) if you contact us.
Information you provide when you interact with our chatbot.
Any other information you voluntarily provide to us.
Any content you submit as a testimonial, endorsement, or survey.

Customers: If you are a prospective or current customer of EffiHR, we:

ask for your contact information in marketing and product registration forms in order to promote and provide our solutions to you.
create a contact record for you in our customer relationship management (CRM) and product systems.
ask for and store the explicit information about your product interests, such as through marketing forms.
obtain your business identity and profile from business directories (such as LinkedIn) for marketing purposes, even if you have not if information to us directly.
send to you by email information about our solutions.
contact you by phone for sales assistance and customer support.
set browser cookies on our web properties in order to recognize you as a repeat visitor and to provide you with access to our solutions.
capture your browsing history on our web properties to understand your interest in our solutions.
capture the history of the emails we send to you in order to better provide to you information about our solutions.
capture email, chat, phone conversations between you and our sales and support representatives in order to understand your interest in our solutions and to better provide information about them.
capture how you use the technical functions of our products.

Your Search Queries on The Website

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

Details of your visits to our website, including traffic source, page views, time spent, browsing location, actions completed and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system and browser type.

Cookies (or browser cookies).

A cookie is a very small text document, which often includes a unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website’s server.

We also use other forms of technology which serve a similar purpose to cookies, and which allow us to monitor and improve our websites. When we talk about cookies, this term includes these similar technologies.

What cookies do we use and what information do they collect?

Category	Purpose
Required cookies	These cookies are required to enable core functionalities of our websites. Without these cookies, services you have asked for, like identifying you while you are logged in, cannot be provided. If you disable these cookies certain parts of the Websites will not function for you.
Functional cookies	These cookies help us improve, analyse or optimize the experience we provide. In particular, these allow us to measure how visitors interact with our websites and we use this information to improve the user experience and performance of our websites. These cookies are used to collect technical information such as the number of pages visited, which parts of our website are clicked on and the length of time between clicks.
Advertising cookies	We use these cookies to collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. We may share this information with other parties who help manage online advertising – please see the “Third Parties” section below for more details.

Third parties

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfil any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
To notify you about changes to our website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
To provide product support.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect, or you provide as described in this privacy policy:

When required by law, regulation, legal process, or another legal requirement.
When we believe that disclosure is necessary or appropriate to respond to an emergency.
To protect our rights, your safety, or the safety of others.
To enforce our agreements, policies, and terms of use.
When you consent to such disclosure.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Related Companies:- We may share your Personal Data with affiliated companies, such as subsidiaries, for purposes consistent with this Privacy Policy.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of EffiHR, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Choice, Rights and Instruction (Under GDPR)

You may contact us at any time by completing Data Subject Request form or sending an email to request to fulfil any of your rights in relation to your personal data, depending on the laws applicable to you. We will respond to your request in the timescales prescribed by the relevant local laws.

Depending on your location – You may be entitled to some or all of the following rights:

The right to erasure/deletion – You have the right to request that EffiHR erase/delete your personal data, under certain conditions.

The right to access – You have the right to request EffiHR for copies of your personal data, which includes the right to obtain confirmation as to whether or not personal data concerning you are being processed.

The right to request for correction of the personal data- You have the right to request that EffiHR rectify or correct any information you believe is inaccurate. You also have the right to request EffiHR to complete the information you believe is incomplete.

The right to erasure/deletion – You have the right to request that EffiHR erase/delete your personal data, under certain conditions.

The right to request to transfer- Enables you to request the transfer of your personal data to another party.

The right to restrict processing – You have the right to request that EffiHR restrict the processing of your personal data, when: (a) you contest the accuracy of your personal data, for a period allowing EffiHR to verify the accuracy of said data; (b) if you believe personal data has been unlawfully processed and you wish to restrict processing rather than delete it; (c) EffiHR no longer needs the personal data but you require to keep it in order to establish, exercise or defend a legal claim; or (d) you have exercised your right to object to the processing (below) for a period allowing EffiHR to consider whether your legitimate grounds override those of EffiHR.

The right to data portability – You have the right to request that EffiHR transfer the data that we have collected to another organization, or directly to you, under certain conditions. This includes receiving your personal data in a portable, structured, commonly used, and machine-readable format so that you may transmit the data to another entity without hindrance.

The right not to be discriminated against – You have the right not to be discriminated against for exercising any of your privacy rights, which includes us not: (i) denying you goods or services; (ii) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (iii) providing you a different level or quality of goods or services; (iv) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (v) retaliating against you for exercising your privacy rights.

The right to withdraw consent: If allowed by applicable laws , you have the right to withdraw your consent at any time when EffiHR processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made.

The right to object to processing – You have the right to object to the processing of a part or all of your personal data at any time. When relating to processing for marketing purposes, you have an absolute right to object; while for other purposes, the existence of the right depends on what lawful basis the processing relies on and on the existence of our compelling legitimate grounds to continue the processing.

Although we will make reasonable efforts to accommodate your requests, in some circumstances we may deem your request unfounded or not eligible under applicable law. In such instances we reserve the right to refuse your request. We may require, as pre-requisite to fulfilling any request, to verify your identity which we may do by asking you to provide certain information or identification to ensure that all data subjects’ privacy is protected. We may charge you a small fee for the exercise of some of your rights under certain conditions and if permitted by applicable laws.

You may also exercise your privacy rights through an authorized agent. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please email us at [privacy@effihr.com] We will ask for further information confirming your authority to act on behalf of the person you represent once we receive your request.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Promotional Offers from the Company. If you do not wish to have your e-mail address/contact information used by EffiHR to promote our own or third parties’ products or services, you can opt-out by sending us an e-mail stating your request to privacy@effihr.com If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.

Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out sending us an e- mail stating your request to privacy@effihr.com

How Long Will EffiHR Store Your Personal Data?

We will retain your personal data for such periods of times required or permitted by law or subject to our retention policies as may be in place from time to time. EffiHR takes the following considerations into account in order to determine the retention period:

The time required to retain personal data to fulfil business purposes, including providing products and services.
Maintaining corresponding transaction and business records
Controlling and improving the performance and quality of the Websites
Handling possible user queries or complaints and locating problems
Whether the user agrees to a longer retention period
Whether we reasonably believe that this data will be needed for the handling of any litigation
Whether the laws, contracts, and other equivalencies pose any requirements for data retention.

Children Under the Age of 16

Our Websites, Portals and Services are not intended for or directed at children under the age of 16. In addition, we do not knowingly collect personal data from children under the age of 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features/register on the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address ,If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@effihr.com

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any transactions will be encrypted using SSL technology.

We will maintain administrative, physical, and technical safeguards designed to protect the security, confidentiality and integrity of your personal data processed by us as part of your use of our products/services, our Websites and any other aspects of our business as described in this Privacy Notice; and will not materially decrease the overall security of such items. However, no method of data security is 100% effective. Therefore, we cannot guarantee or warrant its absolute security.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@effihr.com EffiHR will use reasonable measures to verify the identity of any person making a request, pursuant to this Privacy Policy, for personal information. EffiHR reserves the right to request the provision of additional information necessary to confirm the identity of any person making such request(s).